Everything you need to grow

Absolutely. Your Grō Free account is yours to use for as long as you’d like. When you’re ready for more tools and support, you can upgrade to Core, Plus or Pro at any time.

Yes. Each Grō plan builds on the one before it. Core includes everything in Free. Plus includes everything in Free + Core. Pro includes everything in Free + Core + Plus.

Yes. Core, Plus and Pro each include a 30-day free trial, so you can explore Grō, get familiar with the tools, build out your account, and prepare your funnels, website, contacts and systems before your paid subscription begins. Explore, build and prepare during your trial. Activate your paid plan when you’re ready to publish and send.

Right now, Grō is in beta, and these are our special beta rates. If you sign up during beta, you can lock in your current plan’s beta pricing, which will remain locked in as long as your account remains active on that plan.

No. Texting and email are billed on pay-as-you-go usage so you only pay for what you actually send and receive, with zero added markup.

Every business communicates differently, so we don't think every Grō member should pay for messaging they may never use. Instead, texting and email are billed based on your actual usage—and Grō passes through the underlying platform and carrier costs without adding a markup. You pay for what you use. Nothing more.

Because we want Grō to help make building your business more affordable—not more expensive. Many platforms add significant markups to communication costs. Grō’s goal is different: we pass through the underlying platform usage rates so you pay only for what you use.

Texting is passed through at wholesale rates with no added markup:

Yes. There is a one-time carrier setup fee. This covers mandatory A2P 10DLC registration required by telecom providers to register your business phone number and maximize deliverability.

Email is billed at wholesale cost with no added markup:
Usage Tracking: Monitored and visible in real time inside your Grō billing wallet.

In many cases, yes. Existing numbers can often be ported into Grō, depending on your current carrier and number eligibility. Contact [email protected] and our team can help you explore the best option for your number.

Yes. You can manage WhatsApp conversations directly within grō:

Absolutely. You can import contacts into Grō, and we’ve also built tools to make it much easier to bring in information from your doTERRA Back Office so you don’t have to start from scratch. Your business already has history. Grō helps you bring it with you.

You don’t have to rebuild everything from scratch. Our team can help you understand your options for moving contacts and other business information into Grō. Contact our Support team to explore your options.

No. A custom domain is not required to begin sending email through Grō, although we strongly recommend one as your business grows. Using your own domain can help create a more professional branded experience and is especially important when you begin using websites, funnels and more advanced marketing tools.

Yes. If you already own a domain, you can connect it to your Grō account.

Yes. If you don’t already have one, you can purchase a domain through Grō at our wholesale pricing—currently about $10/year.

Core users can get started without purchasing a custom domain. If you upgrade to Plus or Pro and begin using Grō funnels, websites or advanced marketing tools, you’ll need to connect a domain as part of your setup.

Not at all. Grō was designed to make powerful business tools simpler to use, not give you more technology to figure out. You’ll have access to training, step-by-step support, the Grō AI Guide, community help and our live support team whenever you need additional assistance.

Yes—but the level of customization depends on your plan. Plus gives you ready-to-use Grō funnels and marketing systems that are easy to personalize with your own information, links, branding and voice. Pro unlocks the advanced tools to customize more deeply, create your own funnels and websites, build workflows, and design business systems around the way you want to grow. While technically experienced users may be able to make deeper changes in Plus, we recommend Pro for anyone who wants full creative and technical control.

You can change plans as your business needs change.

If you upgrade, you’ll immediately gain access to the additional tools included in your new plan.

If you downgrade, you’ll lose access to features that are not included in the lower plan.

Yes. Grō is month-to-month, and you can cancel your paid subscription at any time.

Yes. Grō is month-to-month, and you can upgrade or downgrade from the Free plan or your paid subscription at any time.

Grō is an independent platform built specifically to support doTERRA Wellness Advocates. Grō is not owned or operated by doTERRA International.

Absolutely. Each Wellness Advocate can create their own Grō account, including a free account, and choose the tools that fit where they are in their business.

Your contacts and business information remain yours. Grō is designed to help you manage your business—not take ownership of it.

Yes. Grō is built to work globally. Most features are available wherever you live, though texting and phone-number capabilities may vary by country based on local carrier requirements. Even where SMS is limited, the rest of the Grō platform remains available.

Absolutely. Grō is currently primarily English-based, but language settings can translate portions of the platform. Some content may still appear in English while we continue expanding full translation support. International members are incredibly important to us, and we're actively working to make the Grō experience more complete in additional languages.